Christmas Support FAQ
Below FAQ are some common concerns of our clients before purchasing the theme,
if you have other questions, please just send it to
email@domain.com
Pre-Sales Questions
We recommend placing your order as early as possible during the Christmas season. Delivery times may vary depending on location and carrier schedules. Please check the estimated delivery date at checkout.
Yes. Our home cleaning, heating, and hair styling products are practical and thoughtful Christmas gifts for family and friends.
Theme Questions
Please contact us as soon as possible with your order number and photos or videos of the issue. Our support team will assist you promptly.
If your order has not yet been shipped, we may be able to assist. Please contact us as soon as possible.
Christmas orders follow our standard return policy unless otherwise stated. We recommend keeping the original packaging for gift returns.
Yes. Our customer support remains available during the Christmas season. You can reach us at service@modusonic.com
Yes. Each product includes user instructions to help you get started quickly and safely.
If you need assistance, please contact our support team with your order number. We’ll be happy to guide you through troubleshooting.
Our products are designed for common household surfaces and daily hair types. Please check the product description to ensure suitability before use.
Yes. We provide after-sales support for our products. Please contact us at service@modusonic.com
with your order details.
Unable to find satisfactory answers ?
Contact Support
